BreakUpVersionInfo: is not valid version. Install cannot continue.
I'm trying to install Relius Administration v2020.0 on a terminal server, but this also happens with v2019.1. I suspect it might be a problem with the components install, but running the components .iso again doesn't fix.
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Oh man, I didn't know this log existed. I'm almost glad you didn't have a direct fix just so I found out about these logs. :)
C:\Windows\ReliusLogs\Admin\ReliusInstallDetail.log
8-6-2020 12:34:07: InitGlobalVariables: SOFTWARE\Relius\Admin registry key is not TargetRegKey.
8-6-2020 12:34:07: InitGlobalVariables: SOFTWARE\Wow6432Node\Relius\Admin registry key is not TargetRegKey.
8-6-2020 12:34:07: GetDBNames: Method called when gbl_strCurrentVersion had no value. Returning FALSE.
8-6-2020 12:34:07: CheckRASPLevel starting.
I exported HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Relius from a working terminal server to the server with the error. I then got the following in ReliusInstallDetail.log.
8-6-2020 16:07:53: GetDBNamesPost91: Located All Users config directory: C:\ProgramData\Relius\Admin
8-6-2020 16:07:53: GetDBNamesPost91: Located Current User config directory: C:\Users\Alan.Reagan_Admin\AppData\Local\Relius\Admin
8-6-2020 16:07:56: Unable to locate Administrator.cfg file. Installation cannot continue.
I then copied C:\ProgramData\Relius from working server to server with errors. This lead to
I deleted C:\QTTemp, and voila! I'm in business. Thanks Kenneth!