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A2P 10DLC registration

Is anyone else utilizing Twilio as their MFA SMS / Voice vendor? Curious if anyone else here is noticing a slowdown in registration of the Twilio phone number to meet their 8/31 deadline to get the number associated with a verified A2P campaign. We put through the registration at the beginning of the month, but our number is still coming back unregistered.


We have other numbers through an AWS service that have also been pending registration for a while. Curious if anyone else is noticing the same thing, and if so if anyone has heard from Twilio whether that 8/31 deadline will be a soft one, or not, due to the lengthy registration timeline.

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Asa Davis
Asa Davis
Aug 21, 2023

Hi Adam,


We registered our Zendesk nubmer as well as our Twilio numbers. Both were rejected initially, and then they were approved with a few days. This was at the end of July/beginning of August that they ended up getting approved. I suspect that the last minute volume is increasing with Twilio, so if it hasn't been approved, it may take a while. One note is that I didn't receive notification from Twilio when ours was approved. I first noticed that our campaign was not approved when numbers were getting blocked frequently (about 10% of them, and usually the number would not get blocked the second or third time a consecutive request was made). I had to search out the campaign within Twilio to see it was approved.

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